CAHF 75th Annual Convention & Expo
Palm Springs
November 16, 2025 - November 19, 2025
Friday, October 31, 2025
Saturday, November 01, 2025
The California Association of Health Facilities (CAHF) is thrilled to welcome you to the
2025 CAHF Annual Conference, taking place November 16–19, 2025, at the Palm Springs Convention Center.
As CAHF’s largest and most exciting event of the year, the Annual Conference brings together long-term care professionals from across California for four unforgettable days of learning, connection, and inspiration. This is the premier opportunity to immerse yourself in the latest industry insights, gain practical strategies you can apply right away, and strengthen your network of peers and partners.
The conference will feature dynamic educational sessions, nationally recognized speakers, and countless opportunities to engage in meaningful conversations about the future of care in California. Whether you’re attending to sharpen your skills, explore new ideas, or reconnect with colleagues, the Annual Conference is designed to energize and empower you in your work.
Set against the vibrant backdrop of Palm Springs, this event is more than a conference - it’s a celebration of our community and the incredible work being done in long-term care every day.
Mark your calendar and join us for an experience you won’t want to miss.
We can’t wait to see you in Palm Springs!
This program has been approved for Continuing Education for 24.75 total participant hours by NAB/NCERS—Approval #20261115-24.75-A116547-IN.

CAHF/QCHF REFUND POLICY: In order to receive a refund, Cancellations for QCHF/CAHF classes must be made five (5) business days (Monday-Friday) prior to the beginning of the course. Cancellations must be in writing. Transfer of registration is done ONLY if notified in writing prior to the start of the class.
CAHF/QCHF reserves the right to cancel trainings at any time.
Registration Fees
| Price Description | Amount |
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| Early Non-Member Registration | $2430.00 |
| Early Member Registration | $559.00 |
| Early Member DD Registration | $208.00 |
| Additional Early Registrant - Same Building | $406.00 |
| Late Non-Member Registration | $2659.00 |
| Late DD Registration | $495.00 |
| Late Member Registration | $648.00 |
| Late Member DD Registration | $264.00 |
| Additional Late Registrant - Same Building | $516.00 |
| Monday Member Show Pass (Facility Members ONLY) | $98.00 |
| Tuesday Member Show Pass (Facility Members ONLY) | $98.00 |
| Complimentary CAHF/QCHF Staff Registration | $0.00 |
| Complimentary Member Registration (Life Time, etc) | $0.00 |
| First Time Non-Member Registration | $2659.00 |
| First Time Member Registration | $623.00 |
Available Functions
| Sunday - November 16 | ||
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First Time Attendee? Click Here |
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Evacuation and Emergency Preparedness: A Review of the Eaton Fire Response in Long-Term Care Program Approval Code: 20261115-24.75-A116547-IN Emergencies in long-term care settings demand swift, coordinated, and effective responses to protect vulnerable residents and staff. This session provides an in-depth review of the Eaton Fire incident, highlighting the challenges, decision-making processes, and lessons learned during the evacuation and recovery. Participants will gain insights into how emergency preparedness plans translate into real-world action, and how facilities can strengthen protocols, communication strategies, and staff readiness. By examining a real case study, this session underscores the importance of proactive planning, inter-agency collaboration, and continuous improvement in emergency preparedness for long-term care providers. |
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| 3:00 pm - 4:00 pm | ||
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ePOLST |
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| 4:00 pm - 4:45 pm | ||
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CAHFinated: Find Out What the Association "Buzz" is All About CAHF’s Director of Meetings and Member Services will share how the association supports both you and the skilled nursing profession. Hear more about our structure, governance and committees. Also, you’ll learn ways to maximize CAHF’s membership benefits and get involved. |
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Sunday Night Welcome Reception |
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| Monday - November 17 | ||
| 8:15 am - 8:45 am | ||
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State of the Sector CAHF’s CEO/President will provide an overview of the current landscape of the skilled nursing sector, highlighting key trends, challenges, and opportunities. Among the topics discussed will be financial performance, regulatory updates, staffing issues, evolving patient needs, the impact of technological advancements, shifts in reimbursement policies, and the ongoing focus on quality care and patient outcomes. Additionally, Dunham will address the industry's response to post-pandemic recovery, recruitment and retention efforts, and how your organization is adapting to meet these challenges. |
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| 8:45 am - 9:15 am | ||
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AHCA Annual Update This session will provide an in-depth review of recent updates to CMS interpretive guidance, with a targeted focus on regulations related to abuse, neglect, and exploitation in nursing homes. Attendees will gain clarity on regulatory expectations, enforcement trends, and best practices for compliance. The presentation will also explore key changes in surveyor guidance, facility responsibilities, and strategies for preventing and responding to incidents of abuse and neglect. |
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| 9:30 am - 10:30 am | ||
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Opening Keynote - Lead Fully Charged: How to Navigate Change and Challenge with Confidence In today’s rapidly evolving world of long-term care, nursing home administrators face increasing pressure to do more with fewer resources—juggling regulatory shifts, staffing shortages, rising demands, and the ongoing expectation to deliver exceptional resident care. The responsibility is immense, and without the right support, burnout can set in quickly. This presentation will equip you with strategies you’ll need to face these challenges with clarity and confidence. |
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| 10:45 am - 11:45 am | ||
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Decoding the Complexities of Managed Care A panel of experts, including leaders from payers, providers, and policy will discuss trends, challenges, and best practices in managed care within post-acute and long-term care settings. Attendees will gain practical strategies to optimize partnerships, improve outcomes, and align operations with evolving payer requirements. Engage with panelists through Q&A and take away actionable insights to strengthen your organization’s managed care approach. |
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Expanding Your CNA Workforce with CNAP Expanding Your CNA Workforce with CNAP The Certified Nurse Assistant Program (CNAP) aims to expand the workforce by adding nearly 6,000 CNAs by 2027. Discover the valuable resources and financial incentives available to participating facilities. Explore current best practices in the workplace, including how to navigate the approval process for Alternative Nurse Assistant Training Programs through the California Department of Public Health. |
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Behavioral Health in Long Term Care: An Update Behavioral Health in Long Term Care: An Update Obtain an updated overview of the emerging trends, best practices, and regulatory considerations in the critical component of behavioral health care. Attendees will explore strategies for identifying and addressing mental health needs, managing challenging behaviors, and integrating behavioral health services into overall care plans. Practical guidance will be shared to support staff, improve resident outcomes, and enhance the quality of life for those in long-term care communities. |
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Super Star Lunch |
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Super Star Lunch - Vegan |
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Super Star Lunch - Vegetarian |
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| 4:30 pm - 5:30 pm | ||
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State of the Association State of the Association CAHF CEO/President Cassie Dunham will provide an overview of the association's accomplishments, challenges, and goals for this year and beyond. The discussion will emphasize CAHF's future vision and direction. |
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| Tuesday - November 18 | ||
| 8:00 am - 9:00 am | ||
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Women's Leadership: Building Empowering Connections Women's Leadership: Building Empowering Connections This session is designed to empower women with the tools and strategies needed to build and leverage impactful networks. Learn how to cultivate meaningful professional relationships, enhance your leadership presence, and create opportunities for career advancement. Through interactive discussions and practical exercises, participants will gain the skills and confidence needed to excel as leaders and drive meaningful impact in their organizations. |
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| 1:00 pm - 2:00 pm | ||
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Embracing Continuous Improvement: A Strategic Path to Organizational Excellence Embracing Continuous Improvement: A Strategic Path to Organizational Excellence Discover how adopting a mindset of continuous improvement can transform your organization’s culture, performance, and long-term success. Explore proven strategies, practical tools, and real-world examples that leaders can apply to streamline processes, enhance quality, and drive innovation. Gain insights into fostering adaptability, engaging teams at every level, and aligning improvement initiatives with organizational goals—ultimately creating a sustainable path toward excellence. |
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CMS National Priorities: What Nursing Homes Need to Know CMS National Priorities: What Nursing Homes Need to Know Learn more about the latest national priorities from the Centers for Medicare & Medicaid Services (CMS) and what they mean for skilled nursing facilities today. This session will provide an overview of CMS initiatives, regulatory focus areas, and emerging trends that impact operations, quality of care, and compliance. Attendees will gain practical insights to help their organizations prepare, adapt, and align with federal expectations while continuing to deliver high-quality resident care. |
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Navigating Five-Star Changes: Practical Approaches to Value-Based Care Navigating Five-Star Changes: Practical Approaches to Value-Based Care The evolving Five-Star quality rating system directly impacts reimbursement, reputation, and resident care in long-term care settings. This session will explore recent changes to the program and provide targeted strategies to improve outcomes, with a particular focus on value-based care initiatives. Participants will learn practical approaches to enhance quality measures, optimize care coordination, and leverage data to drive performance, helping their organizations succeed in a value-driven healthcare environment. |
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From Burnout to Boundaries: Time, Talk, and Taking Control From Burnout to Boundaries: Time, Talk, and Taking Control In today’s care environments, managing time, communication, and expectations isn't just a skill—it’s survival. This session equips healthcare leaders and professionals with practical tools to set boundaries, lead conversations with clarity, and stay aligned with what matters most. Grounded in real-world scenarios and personal values, you'll gain strategies to protect your energy, reduce friction, and lead with steady confidence—even when the pressure is high. |
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| 2:15 pm - 3:15 pm | ||
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Navigating Managed Care for Enhanced Clinical and Operational Performance Navigating Managed Care for Enhanced Clinical and Operational Performance Managed care continues to shape how skilled nursing and long-term care providers deliver services, manage resources, and sustain financial stability. This session will explore strategies to successfully navigate managed care contracts, strengthen payer relationships, and align clinical goals with operational performance. Gain insights into best practices for documentation, care coordination, reimbursement, and quality outcomes, equipping their organizations to thrive in a managed care environment while maintaining high standards of resident care. |
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MDS Updates: Regulatory changes, documentation requirements, and their impact on clinical and operational practices MDS Updates: Regulatory changes, documentation requirements, and their impact on clinical and operational practices The Minimum Data Set (MDS) continues to be a cornerstone of care planning, reimbursement, and quality outcomes in long-term care. This session will cover the most recent MDS updates, including regulatory changes, documentation requirements, and their impact on clinical and operational practices. Obtain practical strategies to ensure accuracy, strengthen compliance, and use MDS data effectively to improve resident care, quality measures, and organizational performance. |
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Infection Prevention and Medical Malpractice Infection Prevention and Medical Malpractice Effective infection prevention is not only essential to protecting residents and staff it is also critical to reducing organizational risk and liability. This session examines the intersection of infection control practices and medical malpractice in long-term care settings. Review common legal challenges, documentation standards, and best practices that strengthen compliance while minimizing risk. Practical strategies will be shared to help providers foster a culture of safety, improve survey readiness, and safeguard both residents and their organizations. |
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| 3:30 pm - 4:30 pm | ||
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Payroll Based Journal & the Power of Precision: Your Path to 5-Star Success Payroll Based Journal & the Power of Precision: Your Path to 5-Star Success Payroll-Based Journal (PBJ) reporting is more than a regulatory requirement it’s a critical driver of public perception, facility ratings, and operational integrity in skilled nursing. This session empowers finance and operations professionals to navigate the complexities of PBJ reporting with confidence, precision, and strategic foresight. This session will highlight essential data elements, common compliance risks, and strategies to ensure accuracy. Participants will explore how technology and automation can simplify data collection and submission, while also learning to interpret PBJ data within the context of Five-Star Ratings. Practical guidance on best practices and internal controls will help strengthen audit readiness and enhance overall facility performance. |
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Roundtable Discussion on Workforce Issues Roundtable Discussion on Workforce Issues in Long-Term Care This interactive roundtable will explore the pressing workforce challenges facing long-term care today. Participants will engage in open dialogue on staffing shortages, retention strategies, recruitment innovations, and employee engagement. This session provides a collaborative environment to share experiences, exchange practical solutions, and learn from peers—equipping attendees with actionable ideas to strengthen their workforce and improve organizational performance. |
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Advancing Nutrition and Quality of Life in Long-Term Care Advancing Nutrition and Quality of Life in Long-Term Care Good nutrition is central to quality of life and positive health outcomes for residents in long-term care. This session explores best practices, regulatory requirements, and innovative approaches to supporting resident nutrition. Topics will include menu planning, individualized care, managing dietary risks, and the role of the care team in promoting wellness through food. Participants will leave with actionable strategies to elevate nutritional care, boost resident satisfaction, and strengthen overall quality within their communities. |
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Medicare Part B Revenue Opportunities Medicare Part B Revenue Opportunities This session will help attendees understand additional revenue opportunities for residents covered under Medicare Part B. We will discuss items and services that can be billed to Medicare by skilled nursing facilities, and which items should be billed by a third-party vendor. |
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EXHIBITORS ONLY - Tuesday Night Reception/Celebration |
$75.00 | |
| Wednesday - November 19 | ||
| 8:30 am - 9:30 am | ||
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Legal Issues Shaping the Post-Acute & LTC Profession: Past, Present & Future Legal Issues Shaping the Post-Acute & LTC Profession: Past, Present & Future The legal landscape for post-acute and long-term care providers continues to evolve, influencing how organizations deliver care, manage risk, and plan for the future. Examine the most significant legal issues that have shaped the profession in the past, the challenges providers face today, and the trends likely to define the future. Attendees will gain practical insights into regulatory developments, litigation risks, workforce considerations, and emerging policy priorities—equipping leaders with the knowledge they need to navigate change and safeguard their organizations. |
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| 9:45 am - 10:45 am | ||
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Reimbursement Update - Path to 2027, Part 2 Reimbursement Update - Path to 2027, Part 2 Stay ahead of the evolving reimbursement landscape with this in-depth update. Obtain a comprehensive overview of current and projected changes in Medicare, Medicaid, and other payer programs, offering actionable insights for navigating the path to 2027. Gain practical strategies to optimize revenue, prepare for upcoming policy shifts, and ensure compliance while maintaining high-quality care delivery. Whether you are responsible for finance, clinical operations, or executive leadership, this session equips you with the knowledge needed to anticipate challenges and seize opportunities in the changing reimbursement environment. |
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| 11:00 am - 12:00 pm | ||
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California’s Long-Term Care Political Landscape California’s Long-Term Care Political Landscape As the year ends and California prepares for a gubernatorial election and a new rate deal in 2026, ensuring the profession is guided by effective political strategy is critical. This session will provide a comprehensive review of key changes in the political arena over the past year, highlight what providers can expect in the year ahead, and how they can be strong partners in a new campaign to raise the profile of the long-term care profession. Gain timely insights into the ever-changing political landscape, and advocacy priorities to help their organizations remain prepared, proactive, and positioned for success. |
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Speakers
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Sponsors
Location Information
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888 E Tahquitz Canyon Way
Palm Springs, CA 92262
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